Health Care Support
For support, email warezhao@gmail.com.
Please include:
- iPhone model and iOS version
- Apple Watch model and watchOS version, if relevant
- Whether HealthKit permissions are enabled for Health Care
- Screenshots of the issue
HealthKit Data Does Not Appear
Check that the Apple Health app already contains the related samples, then confirm that Health Care has read access in the Health app or iOS Settings. Some cards need several days of Apple Watch and HealthKit samples before trends become useful.
Apple Watch, Widgets, Or Notifications Are Delayed
Apple Watch sync, widgets, watch faces, and local notifications are scheduled by the system and can be delayed. Check Low Power Mode, Focus, notification permissions, Background App Refresh, and whether the watch is paired and unlocked.
Pro Purchase Or Restore Issues
Health Care Pro is a one-time lifetime unlock processed by the App Store. If Pro content stays locked after purchase, open any locked card to reach the upgrade screen and tap "Restore Purchases" while signed in with the same Apple Account. Purchase problems such as billing or refunds are handled by Apple through Report a Problem.
Local Cache Reset
Data Management in Health Care clears local summaries, habit logs, recovery actions, and sync state stored by Health Care. It does not delete raw Apple Health samples.